SMM Panel
Sabre Building, Newark, DE 19713
Email: info@smm-panel.com
This Privacy Policy explains how SMM Panel collects, uses, and protects your information when you use our website and services. By using our services, you agree to the practices described in this policy.
This Privacy Policy works together with our Terms of Service. If you do not agree with this policy, please do not use our website.
1. Information We Collect
We collect only the information we need to provide our services and keep everything secure.
- Account Information: When you sign up, we collect your email address.
- Order Information: The public links to your social media profiles or posts, and details of the orders you place.
- Automatically Collected Information: Your IP address (for security and fraud prevention), browser type, device information, and how you use the website.
We do not collect your social media passwords. We never ask for them.
We do not store full credit or debit card details — these are handled securely by our third-party payment processors.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process your payments and deliver your orders
- Provide customer support
- Improve and secure our website
- Send important notices about your account or orders
- Understand how users interact with our site using analytics tools
3. Cookies and Tracking Technologies
We use cookies and similar technologies to make the website work properly (for example, to keep you logged in and remember your preferences).
We also use third-party services for analytics:
- Google Analytics
- Google Search Console
These tools help us understand website traffic and improve our services. You can manage cookie preferences through your browser settings.
4. Sharing Your Information
We do not sell your personal information to anyone.
We may share information only in these cases:
- With trusted third-party service providers who help us run the business (for example, payment processors, hosting companies, and the third-party providers who actually deliver the social media services). They only receive the information they need and are required to keep it secure.
- With Google for analytics purposes (Google Analytics and Search Console).
- If required by law, court order, or government request.
- To protect our rights, safety, or property (or the rights, safety, or property of our users).
When we send order information to our delivery partners, they only receive the public social media link and order details — never your email or other personal information.
5. Data Security
We use reasonable security measures to protect your information, such as encryption and secure servers. However, no system is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We keep your email and account information as long as your account is active. If you delete your account, we will remove your personal information except where we need to keep it for legal or accounting reasons.
7. Your Rights and Choices
You can:
- Access or update your email in your account settings
- Request to delete your account and personal data (subject to legal requirements)
- Opt out of non-essential cookies
To exercise these rights, please contact us at info@smm-panel.com. We will respond within a reasonable time.
8. Children’s Privacy
Our services are not for children. Users under the age of 18 may not register or use the website (see our Terms of Service). We do not knowingly collect information from minors.
9. International Users
Our website is based in the United States. If you are using our services from outside the US, your information may be transferred to and processed in the United States.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the new version on this page with the updated date. Continued use of the site after changes means you accept the updated policy.
11. Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, USA.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please email us at info@smm-panel.com.
By using SMM Panel, you confirm that you have read, understood, and agree to this Privacy Policy.